PureGenomics® FAQ

1. Are dosage suggestions for the products included in the report?
The dosage does not differ from the recommendation on the product label. Other assessment methods may be used to arrive at a precise dosage. For example, measuring serum folate may provide insight into how much folate is needed. However, the recommendations on the product label will be appropriate for the majority of individuals.

2. If blood levels or other lab values do not indicate a nutrient deficiency but the PureGenomics® report recommends a supplement, how would one proceed?
A SNP cannot diagnose a nutrient deficiency. However, a SNP helps to identify whether a patient is likely to require additional amounts of a specific form of a nutrient. Nutritional assessment testing is useful in making final decisions regarding the need for supplementation.

3. Do I need to dispense all recommended supplements for a given SNP?
For several SNPs, multiple supplements are suggested. However, the patient may not require all of them. The selection can by fine-tuned by assessing nutrient levels or other types of testing you would normally include in patient evaluation.

4. Do my genetic results from other genetic testing labs work with PureGenomics.com?
PureGenomics.com is only compatible with 23andMe® and ANCESTRY.COM® genetic data.

5. Can I order 23andMe® test kits through Pure Encapsulations?
You can order the kits directly through www.23andMe.com or Ancestry.com. Please note that Pure Encapsulations is not affiliated with or endorsed by 23andMe® or Ancestry.com.

6. I have already received 23andMe® test results for myself and family. How do I process the results via the PureGenomics® platform?
Simply register at PureGenomics.com with your Pure Encapsulations account number and last name. Follow the steps on “Getting Started for Practitioners” on the homepage.

7. I have been ordering with a distributor. Do I need to set up an account with Pure Encapsulations in order to use the program?
Yes, you will need a Pure Encapsulations account number in order to use PureGenomics.com. Please call 866-856-9954 to speak with a Customer Service Representative or register for an account online at www.PureEncapsulations.com.

8. Can I order from 23andMe® or ANCESTRY.COM® directly on their website or do I need to login to PureGenomics.com first?
You must order 23andMe® or ANCESTRY.COM® genetic testing kits directly from their website and do not need to login to PureGenomics.com to do so.

9. What is the cost to use PureGenomics.com?
PureGenomics.com is free to use!

10. How long after patients complete the genetic test will they get their raw data?
Patients will receive their test results within 6 to 8 weeks.

11. How long does it take to have the genetic data interpreted PureGenomics.com?
Once the genetic data is uploaded the patients will see their results immediately. This information will automatically be populated to the practitioner’s dashboard.

12. Can I register my patients for PureGenomics.com if they have not received their genetic test results yet?
Yes, you can add add patients and they can then register on PureGenomics.com regardless of whether or not they have received their genetic test results yet. They can upload their genetic data when they are notified by 23andMe® or ANCESTRY.COM® that their results are ready.


1. If there are millions of SNPs, why does the report only show a limited number?
Most SNPs have no effect on physiology and therefore lack medical relevance. PureGenomics® includes SNPs that are:
 • relevant to health;
 • validated by published research; and
 • responsive to nutritional support.

2. PureGenomics® is a dynamic and evolving website application and new SNPs meeting these criteria will be added over time. Will I need to repeat the 23andMe® test?
Since a person’s genome sequence cannot change, the test only needs to be performed once.

3. A patient has a -/- (green) result for FUT2, and vitamin B12 was recommended. Why?
In this case, having a SNP actually offers some degree of protection from B12 deficiency. Research suggests that this SNP increases B12 absorption, as studies link +/+ and +/- results with higher B12 levels. In a meta-analysis, serum B12 levels averaged 44 pg/ml higher in SNP carriers compared to -/- genotypes. Patients with a -/- genotype, or absence of the SNP, particularly vegetarians, are likely to benefit from supplementation.


1. When is adenosyl/hydroxycobalamin recommended over methylcobalamin?
Individuals with the COMT Val/Met SNP commonly report feeling stimulated or restless when supplementing with methylcobalamin. This effect is seldom observed with hydroxy- and adenosylcobalamin. Both forms are effective for vitamin B12 repletion and maintaining healthy levels.

"23andMe®" is the registered trademark of 23andMe®, Inc. Pure Encapsulations is not affiliated with 23andMe®.
"ANCESTRY.COM®" is a registered trademark, Pure Encapsulations is not affiliated with ANCESTRY.COM®.
PureGenomics nutritional information is NOT intended for use in the diagnosis, cure, mitigation, treatment or prevention of disease.